frequently asked questions
What are the Social Motion Packs?
The Social Motion Packs are curated collections of vertical video for your social media stories, ads, & content.
How long are the videos included in each pack?
All videos are 15 seconds in length.
How many videos are in each pack?
The amount of videos in each pack vary. Check the product page for each pack to see how many videos are included.
Can I "build my own" pack?
Unfortunately, our store does not have the functionality to build custom packs right now, but we are looking into creating this feature.
Ok, I purchased my favorite packs. How do I get the files?
After you purchase a Social Motion Pack, you can access your video files in multiple ways:
Help! I didn't get a confirmation email.
A confirmation email with your download links is automatically sent after purchase. Please be sure to check your "spam" folder if you don't see it.
I'm having trouble downloading the files.
If you are on your phone, please try downloading the video files on your computer first, this usually fixes the issue.
How do I transfer the videos from my computer to my phone?
If you are using Apple products, AirDrop is the simplist way to do this. Watch this video for help.
Can you create a custom pack for my business?
Unfortunately, we do not take custom clients. However, we are always open to your ideas!
What is the license agreement for the Social Motion Packs?
Great question, read the full license agreement here.
What is your refund policy?
All of the Social Motion Packs are non-refundable.