Mainly because it's easier for our customers! All of your purchased packs will forever be saved in your user dashboard, so you will never have to go searching for a download again.
All of the packs in our library and our memberships our non-refundable. Find more information in our Terms of Use.
We recognize that your privacy is very important and we take it seriously. We mainly will use the information you provide us to register you as a customer, deliver the products you purchase and provide you with our marketing. Read more in our Privacy Policy.
Unfortunately, we do not take custom clients - but we are always open to your ideas & suggestions!
We're here to help! Email us as support@socialmotionpacks.com.
Also, check out our resources page for tutorials, blog posts, and free templates.
The amount of videos or sounds in each pack vary. Check the pack's product page to confirm how many assets are included.
After purchasing a motion pack, you can access it in the "My Packs" section of your user dashboard. You will also receive a confirmation email immediately after purchasing. Just click the "download" button to start downloading the files.
Watch our tutorial on how to download motion packs here.
After purchasing a sound pack, you can access it in the "My Packs" section of your user dashboard. You will also receive a confirmation email immediately after purchasing. Just click the "download" button to start downloading the files.
Watch our tutorial on how to download sound packs here.
A confirmation email is automatically sent upon purchase. If you didn't receive one, please check your "spam" or "junk" folders, as sometimes they can end up there. Keep in mind that you can always access your packs in the "My Packs" section of your user dashboard.
If you're still having trouble, email us at support@socialmotionpacks.com.
If you're having trouble accessing your packs, we will do everything in our power to help you retrieve your purchase! Email us with your order number at support@socialmotionpacks.com.
We also recommend watching our tutorials on how to download the packs here.
Our standard license is perfect for small businesses, brands or individuals using the packs in their own content.
Included:
- Unlimited use in your own content on social media or on your website.
- Unlimited impressions in digital paid advertisements for your business.
Not included:
- You cannot re-sell the media as your own work privately or in a stock library, service or app.
- You cannot use the media in any public performance - such as tv, film, live broadcasts, podcasts, radio, in-person events or locations.
View our full license terms here.
Our extended license is perfect for social media managers, designers or agencies using the packs in the work they create for their clients.
Included:
- Unlimited use in the content you create for your client's social media accounts or websites.
- Unlimited impressions in digital paid advertisements for your business or your client's business.
- Permitted for use in public performance - such as tv, film, live broadcasts, podcasts, radio, in-person events or locations.
Not included:
- You cannot re-sell the media as your own work privately or in a stock library, service or app.
View our full license terms here.
Yes! Our commercial licenses include unlimited impressions in digital paid advertising.
View our full license terms here.
Yes, our extended license covers the use of the packs in any content you create for your clients. (Note: our standard license does not cover this)
View our full license terms here.
Yes! Our commercial licenses cover the use of the packs on your website. Pro tip: they look great as moving backgrounds!
As many as your heart desires! Our annual memberships include unlimited downloads as long as your account is active.
Yes! You can upgrade your Brand membership to a Partner membership in the "Profile & Membership" section of your user dashboard.
If you have not downloaded any packs yet, we can help you downgrade your membership from Partner to Brand. Email us at support@socialmotionpacks.com.
As a brand member, you have access to the full library under our standard license. If you'd like to purchase a pack under the extended license, that will have to be purchased separately. We recommend creating a separate user account to purchase the extended license of the pack you'd like.
Email us with any questions at support@socialmotionpacks.com.
We'll be sad to see you go! But if you must, you can cancel your membership anytime in the "Profile & Membership" section of your user dashboard. Your account will remain active until the end of your billing cycle.
We're so excited to see your work! First, check out our Creator Guidelines. Then, create an original social motion pack. Submit it to us via our submission form. If your pack is approved, you've become a creator! Your pack will be listed on our library and you'll have your own public creator page.
Find more information on our Creators page, or email us at creators@socialmotionpacks.com.
We are proud to pay our creators 60% of the revenue their packs generate - this is the highest royalty rate in the entire stock media industry! We are creators, so we value creators.
We accept packs including between 4-9 videos. Find more information and requirements in our Creator Guidelines.
The Social Motion Packs is a highly curated video library, and we pride ourselves in offering the most beautiful, creative and original art-in-motion for our users. Our curation team will be judging your work based on the following criteria:
BRAND-FRIENDLY
Your videos cannot include known brand names, logos, trademarks or information about specific individuals.
ORIGINALITY
We're always looking for something new that doesn't exist in our library yet! Also, we cannot accept packs that contain stock footage or elements - please only submit work that is 100% original and made by you.
AESTHETIC
The look and feel of your packs should be cohesive & visually dazzling - something a cool brand would want to post.
QUALITY
Above all else, the videos you submit must be sized correctly, clear, and not shaky or hard to watch. We also cannot accept videos filmed on a mobile device, we highly recommend using a professional camera or animation software to create your packs.
Read more in our Creator Guidelines.
You'll receive an email notification from our team when your pack is approved and has been added to our library. You'll be able to find it on your Creator profile right away.
In that email, you'll also receive instructions on how to update your Creator profile and payment settings if you need to.
